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Yes. The EMSA Total Care program does not provide benefits for non-emergency transports without a physician certification statement. Also, repetitive transports for services such as dialysis, radiation therapy, and chemotherapy are not included. EMSA Total Care does not cover non-emergency transports to and from doctors' offices, dentists' offices, physical therapy centers, and other facilities. Transports outside of EMSA's service area are also not included. It's a good idea to call EMSA at (918) 396-2888 to discuss eligibility before requesting non-emergency service.