How does Sewer Winter Quarter Averaging affect my utilities bill?

Beginning in March of each year, your water bill will be updated to include the new sewer consumption that you will be charged over the next 12 months. If you notice a change in your monthly sewer charge, it is due to a change in your normal water consumption during the winter months of December, January, and February. It is important to understand this process because you can control the amount of sewer you are billed for each year. 

Sewer is billed based on your water consumption during the winter months because that is the period when most of the water used goes directly into the sanitary sewer system versus being used for outdoor watering. The City takes your water consumption during those three months in December, January, and February, and calculates an average monthly consumption. That is the consumption that is used to bill you for sewer over the next 12 months. If you had a water leak during those three months, it will affect your sewer charges. It is important to monitor your water consumption and fix leaks promptly to keep your water consumption down, and especially during the winter time to keep your sewer bills down to a minimum

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1. I don’t see you read my meter anymore. How do you know how much water I used?
2. How is it possible that the water usage on my bill is the exact same as a previous month’s usage?
3. How is my sewer bill calculated?
4. If I have a leak during winter months, how will that affect my sewer bill for the year?
5. I received a high water bill! How did I possibly use this much water?
6. How do I read my water/ utility bill?
7. I moved into a smaller house but my bill stayed the same. Why didn’t my bill go down?
8. I have a smaller family than my neighbor but my water bill is higher. Why isn’t my bill smaller than theirs?
9. I was told I have a leak but I don’t see any puddles in my yard. Where is the water going?
10. How does Sewer Winter Quarter Averaging affect my utilities bill?
11. How can I keep my water consumption down?
12. How can I tell how much water my irrigation system uses and needs?
13. How do I find a water leak in my home?