The City of Sand Springs’ Customer Service department consists of 5 office staff and 3 field staff to manage the city’s approximately 13,000 utility customers. Office staff manages the utility billing, electronic meter reading system, phone calls, and payment processing for the following services: water, wastewater (sanitary sewer), solid waste (refuse), stormwater, fire/ first responder, and EMSA (ambulance). Field staff are responsible for maintaining the City’s water meters, including obtaining monthly reads and data, performing water turn on’s and turn offs, and repairing or replacing meters and electronic reading components as needed.
Pay Utility Bill Icon 2 Opens in new window                  New Water Service icon Opens in new window                Winter Quarter Averaging icon Opens in new window
Pay Your Bill                          New Water Service            Winter Quarter Averaging
How to Find a Water Leak icon Opens in new window                    Water Rates icon Opens in new window                  FAQ icon1 Opens in new window
How to Find a Leak                    Current Utility Rates          Frequently Asked Questions
How to Read Your Water Bill icon              Water Usage Conservation Tips icon Opens in new window                Trash Service icon
How to Read your Bill         Water Usage & Conservation               Trash Service